The Challenge: Proving Ergonomics' Value

If you feel your work in ergonomics isn't recognized, there's a way to prove its essential role in business success. We're breaking down the key metrics that make or break an ergonomics program.

A real-world example: A company losing thousands due to repetitive strain injuries initially resisted ergonomics investment. However, a thoughtful manager supported a simple approach: risk identification, solution implementation, and follow-up. This led to a 30% reduction in discomfort and a 45% decrease in time-off requests. Key takeaways include the importance of clear messaging and consistent effort.

Proactive vs. Reactive Ergonomics

• Proactive Ergonomics: Focuses on preventing injuries before they occur. Leading indicators include discomfort reports, training completion rates, and workstation risk levels. Initiatives involve annual discomfort surveys, risk assessments, supervisor and worker training, and continuous hazard removal. Measurable metrics include:
  • Percentage of low-risk workstations.
  • Reduction in musculoskeletal disorder (MSD) risk scores.
  • Percentage of employees reporting discomfort.
  • Time to resolve ergonomics concerns.
  • Training completion rates.
• Reactive Ergonomics: Addresses injuries after they occur. Lagging indicators include injury rates, DART rates, workers' compensation claims, and the total cost of ergonomic injuries.

Key Metrics for Success

Activity metrics measure the work being done, such as the number of workstation assessments conducted and the percentage of employees trained. Lagging metrics, which CEOs care about most, include injury rates, DART rates, workers' compensation claims, and the total cost of ergonomic injuries.

Setting goals is crucial. Establish annual goals based on key metrics, considering workplace culture and budget. Ensure budget allocation for assessments and solutions, and make goals adaptable to changes.

Long-Term Commitment and Communication

Ergonomics is a continuous process. Consistent communication with leadership is essential. Simple strategies and clear messaging are key.